Frequently Asked Questions for Wedding Professionals

$99 per wedding, no subscription. You set your own price to clients and keep the margin.

WeddingFilmHub costs $99 per wedding for verified professionals. You pay $99. The retail price on Wedding Memory's direct site is $299 — so your margin is the difference. You set your own price to clients, typically $299–$599 per wedding, and keep the full margin. There are no monthly subscriptions, no annual fees, no setup costs, and no minimum number of weddings. Your PRO account itself is free to create.

Fully. Your logo, your colors, your name — no platform branding anywhere in the guest experience.

Yes, fully. When couples and guests access a wedding page you created, they see your studio's branding throughout the entire experience — your logo, your color palette, your studio name. There is no 'Powered by' badge, no platform logo, no third-party watermark anywhere in the guest experience. Your subdomain is the only domain guests see. Couples will believe you built this for them.

No. QR code opens in the phone's browser. No download, no account, no email.

No. The guest experience is a Progressive Web App (PWA) that opens directly in the phone's browser when guests scan the QR code. No App Store or Google Play download, no account creation, no email address required. Guests enter only a nickname. This is a critical differentiator — platforms that require an app download experience 50–70% guest drop-off at events. With WeddingFilmHub, the entire process from QR scan to first upload takes under 30 seconds.

Yes — built into every wedding. Guests scan the QR code, enter a nickname, and upload. No separate tool.

Yes, and no separate tool is needed. Guest uploads are built into every wedding. At the venue, guests scan the QR code with any smartphone camera — they enter a nickname, and they're in. Under 30 seconds from scan to first upload. Guests can upload photos and videos directly into the wedding experience. Everything lands in your dashboard automatically, organized alongside your professional content in the same gallery. There is no separate app, no separate login, no WhatsApp group to chase down weeks later. The couple gets everything — your professional films, guest candids, memories from the day — in one place. Most PROs include guest uploads as a standard part of their delivery, not as a separate add-on.

Each wedding includes 5 collaborator portals — separate upload links with their own mini-dashboards.

Each wedding includes 5 collaborator portals. Each collaborator gets their own upload link — a mini-dashboard where they can create up to 3 chapters and upload content independently. Everything flows into the main wedding automatically, no coordination required. Default slots are Couple, 2nd Shooter, and Photo Booth. You can rename them and add up to 5 total. The collaborator never touches your main dashboard — no access, no interference. If you have a second shooter with footage and a photo booth operator with a drive full of prints, share two links. The couple gets everything in one place.

Yes. Create a PRO account, upload your booth captures, and deliver a branded experience — or use a collaborator link from the lead PRO.

Yes. Photo booth operators can create a PRO account and use WeddingFilmHub the same way any wedding professional does. You create the wedding in your dashboard, upload your booth captures into a dedicated chapter, and the couple gets the full branded experience — their personal URL, their QR code, their gallery — with your logo and colors on it. The booth photos sit in the same place as guest uploads and anything the couple adds before or after the day. Guests who posed at your booth can find those photos on the same page they visit for everything else, for the full 12 months. If you're working alongside a videographer who's already on WeddingFilmHub, you don't need your own account — they share a collaborator portal link with you, and you upload directly without touching their dashboard. What WeddingFilmHub doesn't replace is your booth's instant in-session delivery — the print or text that goes out seconds after someone poses. That's a different tool for a different moment. WeddingFilmHub is where the photos live after the event: organized, branded, and accessible to everyone who was there.

Immediately. The link is live the moment you create the wedding — could be months before the day.

The moment you create the wedding in your dashboard. The link is live immediately — it could be months before the wedding day. Many PROs hand the couple their link at booking. The couple can start adding engagement photos, pre-wedding memories, childhood pictures, and content from their engagement party. The experience grows from booking through the day and beyond — that is 'Your Full Story', not just the wedding highlights. A note on the 12-month hosting: it runs from the wedding date, not from when you create the wedding. A PRO who creates the wedding 12 months before the day gives the couple up to 24 months of live access for $99.

20–30 minutes. Drag and drop your content, organize by chapters, set the couple's colors, download the QR code.

20–30 minutes from start to finish. You create the wedding in your dashboard, upload your photos and videos (drag and drop), organize them by chapters (Getting Ready, Ceremony, Portraits, Reception, Speeches — 11 presets available, plus custom chapters), set the couple's color scheme, and download the QR code. The platform handles large files with automatic multipart upload — 50MB chunks processed in parallel with retry on failure. No re-encoding or special export is required beyond standard MP4 H.264 for video and JPEG, PNG, or WebP for photos.

Download a high-res PNG from your dashboard. Print it on cards, include it in your delivery, or text it.

Download the QR code from your dashboard as a high-resolution PNG suitable for professional printing at any size — from a small table card to a large framed poster. Delivery options include: printing it on a branded card in your delivery package, including it in a digital delivery email, texting it to the couple, handing it to the couple's wedding planner, or designing a table card that matches the wedding's aesthetic. Many PROs include a set of table cards with the QR code as part of their standard delivery.

MP4 H.264 video up to 4K, JPEG/PNG/WebP photos. 30GB per wedding. Auto multipart upload for large files.

Photos can be JPEG, PNG, or WebP. Videos should be MP4 H.264, up to 4K resolution (1080p recommended for optimal mobile streaming). Each wedding includes 30GB of storage — a typical wedding's photos plus compressed video uses approximately 4GB, so the 30GB cap is generous for most use cases. For individual files over 100MB, the platform uses automatic multipart upload: the file is split into 50MB chunks, uploaded in parallel (up to 3 simultaneous), with up to 3 retries per chunk. No manual intervention required — drag, drop, and wait.

Yes — every PRO gets a free, permanent demo wedding under their own branded subdomain. No cost, no expiration.

Yes. Creating a PRO account is free. After approval, every PRO gets a free, permanent portfolio wedding under their own studio subdomain — for example, goldenhourfilms.wedding-memory.com. This is not a trial. It never expires. Load it with your best work and share it in your Instagram bio, email signature, or client consultations. Clients and guests see your branding, your content, your contact info — no platform branding anywhere. This is the live showpiece you hand a prospective client at a consultation: 'This is exactly what you'd get.' You only pay $99 when you create a wedding for a paying client. There is no obligation, no contract, and no minimum commitment.

We verify you're a working wedding professional. Typically takes 10 minutes.

After signing up, your account is reviewed to verify you're a working wedding professional. We check the website, portfolio URL, or social media presence you provide during signup. The review verifies that you are a legitimate wedding videographer, photographer, photo booth operator, or agency — not a reseller or unrelated business. Approval typically takes 10 minutes. Once approved, you have full access to the dashboard and wholesale pricing.

Bundle it into your package at $299. On a $3,000–$8,000+ booking, it barely registers — but adds $200 to your margin.

Most PROs bundle it without itemizing it. The approach: add $299 to your package rate. When clients ask what's included, say: 'I deliver everything in a private digital experience — a personalized link and QR code, your professional photos and videos in one place, and your guests can add their own content from the day.' Less than their cake. Less than their flowers. On a $3,000–$8,000+ package, $299 barely registers as a line item — but it justifies moving your whole rate up by that amount. For consultations: every PRO account includes a free permanent portfolio wedding. Show the client a live working example under your studio subdomain. 'This is exactly what you'd get, under your name.' That's the close.

WeddingFilmHub combines your professional delivery, guest uploads, and a guestbook in one white-label link. No other platform does all three.

Pixieset and Vimeo work. That is not the argument. The argument is what stops at delivery and what does not. You upload your content once. From that moment, it is live for everyone — the couple, their guests, the grandmother who could not travel — simultaneously. The couple does nothing. If they allowed push notifications, they get an alert the moment it goes live. At the venue, guests scan the QR code once to reach their personal address: andi-jackson.wedding-memory.com. They enter a nickname. Once. From that point, anyone with that link — from anywhere in the world, for 12 months — can watch, upload, comment, and react. Six weeks after the wedding, the bride's college friend who could not attend opens the same link on her phone and adds a photo from the day she found out they were engaged. That is not what Pixieset does. That is not what Vimeo does. Google Drive requires a Google account and has zero premium feel, zero branding. WeTransfer is a one-way file dump with a 7-day link. USB sticks are physical delivery that never solve the digital sharing problem — the couple still has nothing to share with 150 guests. None of them give guests a place to add their own photos and leave messages. None of them put your brand in front of 50–150 potential future clients.

See detailed comparisons: WeddingFilmHub vs Pixieset  ·  WeddingFilmHub vs Vimeo

Couple can keep a free album forever, or pay $199 once for lifetime full access. No recurring cost to you.

The 12-month hosting runs from the wedding date, not from when you create the wedding — so a PRO who sets up the wedding at booking gives the couple potentially 18–24 months of live access for one $99 payment. After the 12 months, the couple can keep their memories online forever in a free album. If they want lifetime access to the full web app — guest uploads, guestbook, reactions, and all features — it's a one-time $199 from them. There is no recurring cost to you as the PRO.

You own your work. We claim no rights. Nothing is used for AI training. Explicitly in the legal documents.

You own your work. Your clients own their content. Their guests own their photos. Wedding Memory claims no rights over any content stored on the platform — not the professional films, not the guest photos. Nothing is licensed for any purpose beyond displaying it in the wedding experience. It is explicitly covered in the legal documents. In 2026, when nearly every major platform is scraping content for AI training, this is worth knowing before you upload a client's films.

Starting April 2026 — Spanish, Hindi, Turkish, Arabic, Chinese, and more. Interface adapts automatically.

Starting April 2026, the guest experience will be available in Spanish, Hindi, Turkish, Arabic, Chinese, and more languages. Guests will see the interface in their own language automatically. If you serve multicultural weddings — Turkish families in Germany, Indian weddings in the US, destination weddings with international guests — every guest will feel at home, in their language. Your professional content stays universal; the interface adapts.

One branded link works anywhere, any country, any browser. Guests upload from the venue, the hotel, or home after the trip.

It was built for exactly this. Destination weddings amplify every delivery problem: guests from different countries use different messaging apps (WhatsApp, iMessage, Telegram), the couple flies home without a USB, and half the guest list couldn't attend. One wedding page handles all of it. Guests upload from the venue, the hotel, the airport, or home after the trip — no deadline. Family who couldn't travel sees everything at the same URL. If the couple has a ceremony abroad and a reception at home, both events live on the same page as separate chapters. Your professional delivery, guest photos from six time zones, and guestbook messages — one URL, one brand, accessible worldwide.

Guests take 800–1,500 photos during cocktail hour while you're shooting portraits. QR code at the venue captures all of it automatically.

Guests take 800 to 1,500 photos during cocktail hour — the single most-missed period of any wedding. You're not there. Your second shooter might not be either. But 60 phones are. With a QR code at the venue, those candids flow into the wedding page alongside your professional content. The couple gets the cocktail hour they missed. You get credit for including it in the delivery — without shooting a single extra frame. This is the strongest argument for guest uploads as a standard part of your package, not an add-on.

Those apps collect guest photos but don't include your professional delivery. WeddingFilmHub puts both in one place, under your brand.

Every market has spawned its own QR-code guest upload startup. Spain has WedShoots and Eventocam. Germany has Guestframe and FridaySnap. The US has a dozen options. They all do the same thing: collect guest photos. None of them include your professional delivery. Your film doesn't live there. Your photos don't live there. The couple ends up managing two systems: your gallery and their guest upload app. Two links, two brands, two experiences. WeddingFilmHub puts your professional content and guest uploads in the same place, under your brand. It's not another guest photo app. It's your delivery platform — and it happens to include guest participation built in.

Your client's page stays live for 12 months from the wedding date regardless of your account status. No monthly fee to maintain.

It happens more than you'd think. Glasser Images, a well-known studio in North Dakota, shut down suddenly in 2021 — 50+ complaints hit the state attorney general on day one. Holly Christina Photography in North Carolina drew 166 complaints and a lawsuit from the state AG. When a photography business closes, the galleries hosted on their accounts go with them. The same risk applies to any platform: if your Pixieset or Pic-Time subscription lapses, or the service changes pricing, or the company pivots — your client's gallery link stops working. WeddingFilmHub galleries are tied to the wedding, not to your subscription. There is no monthly fee to maintain. The couple's page stays live for 12 months from the wedding date regardless of your account status.